Our company wanted clients to have an icon on there desktop they can click that connects them to the technician console like on windows. With open('supportlmi.exe', 'wb') as s: #or for mac For example, here is a python script that can download an exe or pkg.zip to your computer: import requests When I realized this, I realized you can use any method you like to make a POST request to as long as you state the correct EntryID so it goes to your channel's group. Name - the variable that the customer puts in so you, the tech, knows you is connected to your technician console. You can get that by hovering over the support group's icon in t he admin rescue console's website. (link to image example - ) I have found a way to use to mimic the Rescue Calling Card for Mac devices by changing the 'Channel Form' method to use Curl in Bash.įrom looking at that html, the only things that are important is: `EntryID` `name` ` ` & `POST`ĮntryID - is the ID of the Technician group number.